Terms and Conditions

Welcome to Southern Flourery No.6 by accessing or purchasing from our website or services, you agree to the following terms and conditions. Please read them carefully.

1. General

Southern Flourery No.6 operates as a small-batch, organic sourdough micro-bakery located in Collierville, TN. Our offerings are available for pre-order, and pick-up as specified in our store policies.

  • Hours of Operation: Orders and inquiries will be addressed during our business hours: Mon-Fri 10am-2pm.

  • Kosher Kitchen: All products are prepared in a kitchen adhering to kosher dietary guidelines.

2. Orders and Payments

  • Pre-Orders: All orders must be placed through our designated platforms by the specified cutoff time. Due to our 48-hour sourdough fermentation process, orders cannot be modified or canceled once confirmed.

  • Payment: Payment is required at the time of order to secure your items. We accept credit cards payments.

  • No Cancellations: Due to the nature of our artisan baking process, which requires at least 48 hours for fermentation, cancellations or changes to your order are not permitted after confirmation.

3. Pick-Up and Delivery

  • Pick-Up:

    • Pre-ordered items can be picked up from the following locations:

    • The Mercantile off Main  Thursdays 12pm-4pm
      164 Washington Street, Collierville, Tennessee 38017

    • Oh Grate! Thursdays 11pm-4pm
      2028 W Poplar Ave, Ste 104, Collierville TN 38017

    • Pick-up times will be clearly communicated via email or text.

  • Missed Pick-Up/Delivery: If an order is not picked up during the designated time or delivery is missed, it will not be rescheduled or refunded.

4. Product Information

  • Ingredients: We use organic, locally sourced ingredients wherever possible. Ingredient lists are available for each product upon request.

  • Allergies: Our bakery products are made in a facility that processes allergens such as nuts, dairy, and gluten. While we take precautions to prevent cross-contamination, we cannot guarantee allergen-free products.

  • Shelf Life: Many of our items are preservative-free. Please follow the storage instructions provided with your order for optimal freshness.

5. Refunds and Exchanges

  • Due to the perishable nature of our products, refunds or exchanges are only available if:

    • The wrong item was provided.

    • The item was defective (photo proof required).

  • Requests must be submitted within 24 hours of pick-up or delivery.

6. Special Orders and Events

  • We are proud to offer custom orders for events, subject to availability. Requests must be submitted at least [insert lead time, e.g., 2 weeks] in advance. A non-refundable deposit of [percentage or amount] is required.

7. Intellectual Property

All content, including images, logos, and recipes, is the property of Southern Flourery No.6 and may not be used without prior written consent.

8. Limitation of Liability

Southern Flourery No.6 is not liable for any damages resulting from the consumption of our products, including allergic reactions or storage-related issues, once the product is delivered or picked up.

9. Changes to Terms

We reserve the right to update or change these terms at any time. Any changes will be posted on this page and are effective immediately upon posting.

10. Contact Us

For questions or concerns, please reach out to us at:

www.southernfloureryno6.com